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I can see the main game screen but with nothing in my inventory and no world, it just says "Loading...please wait", what should I do?

If you are running a PC with 1GB+ of RAM, a memory conflict can occur. This problem is caused by Java not giving ScapeRune enough memory to work with and can be solved using the following steps.

Note: Please only perform these steps if you are technically competent or a responsible adult. ScapeRune takes no responsibility for any data lost as a consequence of using this fix.

- Open your Windows Control Panel
- Open the Java Control Panel
- Select the Java tab
- In the "Java applet runtime settings" section choose "View..." (not the application settings but applet)

Your JRE version should be listed there. In the box marked run-time parameters, you can add something like:

-Xmx256M
Include the minus sign before it. This should increase the maximum available memory to Java to 256MB.
Do not set this number to anything more than half of your maximum RAM otherwise Windows could have problems running.

As ScapeRune is designed to be run on Windows using the Internet Explorer browser software, we can only offer support relating to those products. If you are using a different operating system or browser then you will have to consult the manual for that software to find the equivalent procedures.

If you continue to have difficulties then please contact the Customer Support Team again for further assistance. Please remember to include any changes that have occurred to ScapeRune's performance after following the above actions, as well as your computer specifications (CPU speed, Internet connection speed, RAM and free hard drive space).

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